Back Office

Back Office is the essential tool you need to lower food costs, reduce labor costs, manage cash and increase guest service.

Cash and Sales Management can handle your simplest to most complex cash and sales reporting requirements. Track cash, deposits, shortages, product voids, coupons, gift certificates and other critical metrics by day, week, month or year-to-date.

Purchasing and Inventory
Food costs represent one of your largest controllable cost centers. e*Restaurant Purchasing Management and Inventory capabilities lets operators measure, control, and reduce food costs. Purchasing connects with most distributors allowing for sophisticated suggested ordering and automated electronic ordering. Inventory Management handles unlimited count frequencies, unlimited storage locations, unlimited counting measures, complex yield measurements, and is a true perpetual inventory system.

Labor Scheduling
Scheduling your staff is critical to your guest service and your success. Labor Scheduling helps you make sure you have the right people, at the right place, at the right time, with the right skills.

Reporting
The powerful report writer that comes with Back Office has no limits. Choose from over 500 standard reports or modify an existing report to meet your needs. Creating your own reports is simple and intuitive.

Operations Management

Access to timely information is critical to maximizing profitability. With Operations Management you are informed of key business information through intuitive and actionable dashboards, alerts, and KPI presentations.

Dashboards, Alerts, and KPI Displays

Manager's Journal

The Managers Journal keeps your staff informed about important information. Record anything: shift notes, equipment issues, employee requests, etc. Centralized reporting allows the journal to be reported, searched, and consolidated as needed.

Forecasting

Once you experience the accuracy of one of the most advanced forecasting engines ever conceived you will wonder how you ever ran your business without it. Forecasting leverages powerful "layers of intelligence" technology to accurately predict your business like never before.

Cash and Sales 

Cash Management can handle your most simple to complex cash and sales reporting requirements. Use it to report sales, discounts, promos, sales tax, gift certificates, reconcile deposits, and more.

Turn a sea of data into a wealth of information. The result is a completely configurable user specific view of critical sales and financial information that provides the restaurant organization the ability to track, cash, deposits, shortages, product voids, coupons, gift certificates and other critical business metrics by day, week, month or year to date. User defined summary screen format allows management easily filter through relevant information to quickly identify KPI’s and make informed business decisions.

Cash and Sales is fueled by our seamless integration to more than 40 different POS systems.

Cash and sales information can be aggregated based on your organization hierarchy and even support a dual or multi branded presentation of the information. Easy, one click downloading of data to MS Excel or other spreadsheet applications provides the ultimate in user flexibility.

Purchasing 

Today, ordering and procurement is more of an art than an exact science easily duplicated across the organization. In practice there is little automated repeatable process in place to help the manager optimize their purchasing for a given ordering period. The result is millions of dollars in over purchased food with a significant strain on the broad-line distributors ability to deliver.

Purchasing can be easily configured to match or enhance you current business process. Our multiple ordering algorithms are assigned at the ingredient level to optimize suggested order quantities. Or integrated forecasting engine provides the history; and our distributor delivery calendar interface takes the guesswork out of the ordering horizon. In the end, managers can create and place food orders with the click of a button, monitor order status, receive electronic ASN’s, and automate credit and return process all done through a single user interface. On average eRestaurant clients reduce food and liquor orders by 25-30%.

Inventory

Inventory lets operators to measure, control, and reduce food costs. Purchasing and Inventory includes: inventory control, ordering, receiving, transfers, waste, prep and pull, perpetual inventory and more.

Food cost represents the largest controllable cost center for the restaurateur yet historically restaurant organizations have been challenged by how best to manage this entity. Key to achieving the last few points in restaurant profitability is the ability to manage food inventory within the restaurant.

The challenge is these systems are traditionally very complex to maintain and are difficult to execute at the store level. Older store-based technology usually fails because it requires keeping desktop solutions up to date when polling failure is the rule not the exception.

eRestaurants centralized browser- based food management module solves this complex problem. Our solution provides the flexibility and extensibility needed to conform to your established process and best practices and does not require synchronization.

The result is the instant near real-time view of performance by store, region, and company, greatly enhancing management's ability to analyze and respond to sales trends and inventory control issues. Use it to centralize your ingredient and recipe management, take inventory by unlimited number of ingredients and count frequencies, determine real-time product variance, creates warning messages, establishes a user audit trail, transfer product between locations, record waste and much more.

Our user interface and standard workflow allows for ease of use and consistency throughout the application. Management will always be provided a summary view of the requested information with configurable KPI data that can be displayed in a variety of formats by simply clicking on column heading. Our scalable architecture allows our Inventory Management systems to take advantage of the growing availability of wireless and browser supported handheld computing devices.

Labor Scheduling

Scheduling employees and ensuring guest service is essential to keeping team members happy and building sales.

Catering and Event Planning

More and more organizations are looking at offsite sales opportunities to increase sales and revenue.  The challenge in successfully profiting from catering and event planning business is in the execution.  All too often too little thought is put into how events will be scheduled and tracked, how sales will be accounted for, and the many other details that are part of catering and event planning opportunities.

Apple iPhone and Blackberry

Organizations are now beginning to recognize the benefits of enabling their employees with mobile devices and applications. Today's workforce is demanding greater mobility, flexibility and real-time access to critical data. e*Restaurant supports Anytime-Anywhere- access to enterprise information and applications, increases productivity, improves customer relationships.

eRestaurant supports both Apple iPhone and Blackberry devices to help maximize manager productivity and keep you informed to changing business conditions. As critical business assets move outside your restaurant walls, don't let out of sight mean out of mind.