Scheduling
Improve Guest Service
Workforce Management improves guest service by ensuring that you schedule the right people, at the right place, at the right time.
Optimize Labor Efficiency
Scheduling optimization tools help you create best-fit schedules that balance anticipated customer service requirements with budget guides and labor constraints. The result is optimized sales and customer service levels along with higher employee satisfaction and reduced turnover.
Forecasting
Labor Forecasting gives you visibility into the future by generating demand-based schedules according to a variety of forecasted metrics, such as historical sales and customer traffic data, seasonal variations, and staff productivity.Employee Availability
Make sure you have the right people, in the right jobs, at the right time. Employee availability takes into account multiple social and workplace constraints, such as minor laws, staff availability, fixed shifts, time-off requests, seniority, skill sets, break/overtime rules, and labor regulations.
Workforce Analytics
Workforce Analytics provides actionable reports and analysis of employee and workplace information, so managers can proactively identify and make informed decisions on staffing, overtime costs, labor law compliance, and budget forecasting. 